Did you know cleaning an industrial building or area is much more complicated than a regular office? That can cause problems for the cleaning crew as well as the staff working there. Depending on the industry, there could be certain chemicals stored there that could cause reactions to the chemicals that the cleaning crew is using. There could be certain areas which can only be accessed at a specific time due to the nature of the work. There could be hazardous materials lying around and any cleaning crew needs to know to look out for it. That is why the 4 important points need to be kept in mind when hiring an industrial cleaning service.
Are they trained?
This is one of the most important points that cannot be stressed enough. When you take on a cleaning crew make sure that they are trained or have constant training at their office. A cleaning crew that is trained and is used to training will probably have basic training with regards to industrial cleaning and care. The point apart they will also be more receptive to any instructions or guidance that will be given to them. Regardless of how much training they have had, you will still need to give them a tour of the place. You will need to explain the do’s and don’ts and any other information to ensure their safety as well as to prevent any damage.
There is Nothing Like Experience
After a good training regimen if there is any that you should look out for it is experience. The more experience a company has in the industrial cleaning sector the easier they are to work with. Since they already understand the industrial sector, they will ask you certain questions off the bat making your life easier. Not that you won’t have to give them a tour or a rundown of responsibilities, but that they will know and ask relevant questions related to it. Experience is usually the deciding factor between an efficient cleaning service and a normal one.
Do They Have Processes?
The deciding factors between a professional cleaning company and just any cleaning service are rules and procedures. Processes are an important part of any organization; they are proof that the company is serious about its outcomes. Processes are there to ensure excellence in service while completing the work in the shortest possible time. When a company has a list of processes you know they have spent time and researched hard in finding the formula for success and efficiency. With processes comes a check that those processes are adhered to. It’s a complete system that includes various checks to ensure that the objective in this cleaning of the industrial area is achieved. They will also make sure that they comply with all rules and regulations of the industry they are working with. They will be compliant with all Occupational Safety and Health Administration (OSHA) rules and regulations.
Customer Service and first Impressions
Last but never least, the way the company deals with you either makes or breaks the deal. Regardless of all the experience, training and processes if they do not give you the importance that a customer deserves, they are not worth it. If you are going to have run after the cleaning company, again and again, to make sure that are following instructions and are coming in on time, then it isn’t worth it. There are many options out there and the best industrial cleaning services providers like Jan-pro ensure sure that all their services revolve around your convenience and schedule. Customer-centric services will usually offer 24/7 cleaning and support service.
We have already mentioned the 4-essential points. All that is left is that when you do your search for industrial cleaning services near me, you should focus on these factors. Successful and professional companies such as Jan-pro have numerous offices throughout the country and internationally as well. This is proof of their customer service, experience, training, and professionalism.